When you call, you’ll speak directly with one of our admissions counselors, not a voicemail or a call center. They’re trained to listen without judgment and answer your questions honestly.
Get Help Now – Confidential Admissions
Confidential Admissions. No Pressure. No Obligation.
Taking the first step is the hardest part—and you’ve already started by being here. Whether you’re ready to begin treatment today or just exploring your options, we’re here to help. No pressure, no judgment, just answers.
Our admissions team is available to answer your questions and help you find the right path forward.
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Speak With an Admissions Counselor
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Find Out What’s Covered, With No Obligation
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Fill Out Our Confidential Contact Form
We’ll call you back within 1 hour during business hours
What to Expect When You Call
We know reaching out can feel overwhelming. Here’s exactly what happens when you contact us, with no surprises.
You’re always in control of the conversation, and you’re never required to move forward unless you’re ready.
Your counselor will ask some questions to understand what you’re going through. This isn’t an interrogation, it’s a conversation to help us figure out how we can help. We’ll ask about:
- What substances are involved
- How long you’ve been struggling
- Any previous treatment experiences
- Your current living situation
- Any mental health concerns
If you have insurance, we’ll verify your benefits while you’re on the phone or shortly after. We’ll explain exactly what’s covered, what your out-of-pocket costs might be, and what financial options are available. We explain everything clearly up front, with no hidden fees, no surprises later.
Based on your situation, we’ll recommend the treatment level that’s right for you:
- Medical Detox — If you need supervised withdrawal management
- Residential Treatment — If you need 24/7 care in a structured environment
- Partial Hospitalization (PHP) — If you need intensive daytime treatment while living at home
Intensive Outpatient (IOP) — If you need flexible treatment around work or family
If you’re ready to move forward, we can often admit you within 24–48 hours. We’ll tell you exactly what to bring, what to expect on your first day, and answer any last questions. If you need more time to decide, that’s okay too, we’re here when you’re ready.
What to Bring to Treatment
If you’re admitted to our residential program, here’s what to pack:
Required
- Government-issued ID
- Insurance card (if applicable)
- List of current medications (or bring the bottles)
- Emergency contact information
Recommended
- 7–10 days of comfortable clothing
- Toiletries (we provide basics if needed)
- Phone numbers of family/friends (phones are restricted)
- Journal or notebook
- Books or approved reading material
Leave at Home
- Weapons or sharp objects
- Drugs, alcohol, or paraphernalia
- Valuables or large amounts of cash
- Products containing alcohol (mouthwash, etc.)
Crisis Resources
If you or someone you know is in immediate danger, call 911.
For mental health or substance use crises that aren’t immediately life-threatening, these resources are available 24/7:
| Resource | Contact |
|---|---|
| 988 Suicide & Crisis Lifeline – Mental health crisis support | Call or text 988 |
| SAMHSA National Helpline – Substance use treatment referrals | 1-800-662-4357 |
| Crisis Text Line – Text-based crisis support | Text HOME to 741741 |
| Veterans Crisis Line – Support for veterans and families | Call 988, press 1 |
| Sacramento County Crisis Line – Local mental health crisis | 916-875-1000 |
For Family Members
If you’re calling on behalf of someone you love, we can help you navigate this difficult situation. Our admissions counselors can:
- Answer your questions about addiction and treatment options
- Help you understand what your loved one might be experiencing
- Discuss how to approach a conversation about treatment
- Verify insurance benefits on behalf of your family member
- Connect you with resources for families affected by addiction
Family Support Resources:
- Al-Anon Family Groups: al-anon.org | 1-888-425-2666
- Nar-Anon Family Groups: nar-anon.org | 1-800-477-6291
Frequently Asked Questions
Reaching out doesn’t commit you to treatment. It’s simply a way to get clear, honest answers about your options.
Cost depends on your insurance coverage and the level of care you need. Many of our patients have most or all of their treatment covered by insurance. We verify your benefits before admission so there are no surprises. If you don’t have insurance or have coverage gaps, we can discuss payment options.
We accept most major insurance plans, including PPO plans. We also work with some HMO plans. The fastest way to find out if we accept your insurance is to call us or use our online verification form.
Treatment length varies based on your needs and is determined by clinical assessment, not arbitrary timelines. Medical detox typically lasts 3–7 days. Residential treatment often ranges from a few days to a few months. Outpatient programs can run 6–12 weeks or longer. We’ll recommend a treatment plan based on what will give you the best chance at lasting recovery.
Phone access varies by level of care. During inpatient treatment, including detox and residential, phones are not permitted for the first few days to support stabilization and adjustment. After this initial period, residential clients may use their phones during the day when not in groups or scheduled programming. Outpatient patients maintain access to their phones.
That’s okay. Most people feel uncertain before starting treatment. You don’t have to have everything figured out, that’s what we’re here for. Calling to ask questions doesn’t commit you to anything. We’re happy to talk through your concerns and help you decide when the time is right.
Your treatment is protected by federal privacy laws (HIPAA and 42 CFR Part 2). We cannot share any information about your treatment without your written consent. Many patients use FMLA/CFRA or short-term disability to protect their jobs during treatment. We can provide documentation without disclosing the nature of your treatment.
Ready to Take the Next Step?
You don’t have to have all the answers. You just have to make the call.
Trusted Care in the Sacramento Region
Serving the Sacramento region with evidence-based care.
